Turning shadow AI into a governed advantage
A lending team was quietly using personal AI accounts for client research. We replaced it with a governed workspace — cutting risk while doubling adoption.
- 100%
- of prompts now inside their infrastructure
- 2.1x
- increase in sanctioned AI usage
- 6 wks
- from kickoff to full rollout
The challenge
Compliance flagged that analysts were pasting client information into personal AI accounts. Banning the tools was not an option — the productivity gains were real — but the exposure was unacceptable.
What we did
We deployed a managed Enterprise AI Chat workspace, migrated the team's workflows, and set a clear usage policy with full audit trails. Training turned reluctant users into confident operators.
The outcome
Within six weeks, every prompt lived inside infrastructure the firm controls, sanctioned usage more than doubled, and compliance gained the visibility it needed.
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